News for 'Customer Service'

Bajaj Finserv targets a 22% profit CAGR, double customers in 5 years

Bajaj Finserv targets a 22% profit CAGR, double customers in 5 years

Rediff.com8 Dec 2025

Bajaj Finserv - the holding company of Bajaj group's financial services business - has laid out plans for the next five years. During this period, it is eyeing 18-22 per cent compound annual growth rate (CAGR) in net profit at Rs 21,000-24,000 crore on a consolidated basis.

India Adopts Balanced AI Regulatory Approach

India Adopts Balanced AI Regulatory Approach

Rediff.com3 Mar 2026

An Indian AI Research Organisation official says India has adopted a balanced and pragmatic approach to AI regulation, avoiding the extremes of the US and EU models.

Customer service executives needed

Customer service executives needed

Rediff.com31 Aug 2006

Option One Mortgage is looking for Customer Service Executives for USA voice processes.

Infosys partners with Anthropic for AI solutions

Infosys partners with Anthropic for AI solutions

Rediff.com17 Feb 2026

Infosys on Tuesday announced a strategic collaboration with American artificial intelligence company Anthropic to develop and deploy advanced enterprise AI solutions for companies across telecommunications, financial services, manufacturing, and software development.

Swift Launches New System for Faster, Cheaper International Payments

Swift Launches New System for Faster, Cheaper International Payments

Rediff.com5 Mar 2026

Swift and global banks are launching a new system to make international payments faster and cheaper for small businesses and consumers, starting with major global markets.

App Trap: Hidden Cost Of 'Free' Investing

App Trap: Hidden Cost Of 'Free' Investing

Rediff.com5 days ago

In modern investing, transparency is more valuable than zero fees and not all investing app score big on this front, says Ramalingam Kalirajan.

No need to panic, enough LPG supply for homes, says govt

No need to panic, enough LPG supply for homes, says govt

Rediff.com7 days ago

The government has assured citizens that there is no need to panic book LPG cylinders, as uninterrupted supply to households is being ensured despite the ongoing conflict in West Asia.

Kerala court sentences TN native to 30 yrs imprisonment for sexual assault of girl

Kerala court sentences TN native to 30 yrs imprisonment for sexual assault of girl

Rediff.com27 Feb 2026

A Kerala court has sentenced 25-year-old Muhammad Riyas to 30 years in prison for the sexual assault of a 16-year-old girl in a Tiruppur theater. Convicted under the POCSO Act and IPC, the accused lured the victim with a false job promise. Read more on the verdict and the court's compensation order.

Bengaluru Police Nab Interstate Drug Peddlers with Rs 11.5 Crore Worth of Narcotics

Bengaluru Police Nab Interstate Drug Peddlers with Rs 11.5 Crore Worth of Narcotics

Rediff.com3 Mar 2026

Bengaluru police have arrested two alleged interstate drug peddlers, including a woman, and seized narcotics worth Rs 11.50 crore. The operation uncovered a network distributing drugs sourced from Thailand, along with other seizures of Ganja and Hashish Oil.

Smallcap Segment Is Volatile

Smallcap Segment Is Volatile

Rediff.com12 Mar 2026

'Except for extremely conservative investors, others can consider allocating 10 to 20 per cent of their portfolio to small caps.'

AI push: Tax break for global cloud firms using Indian data centres

AI push: Tax break for global cloud firms using Indian data centres

Rediff.com1 Feb 2026

The Union Budget on Sunday proposed a tax holiday till 2047 for foreign companies that provide cloud services to customers globally using data centres located in India, signalling the government's push to make the country a major hub for AI and digital infrastructure.

AI push: Tax break for global cloud firms using Indian data centres

AI push: Tax break for global cloud firms using Indian data centres

Rediff.com1 Feb 2026

The Union Budget on Sunday proposed a tax holiday till 2047 for foreign companies that provide cloud services to customers globally using data centres located in India, signalling the government's push to make the country a major hub for AI and digital infrastructure.

Airtel's Net Profit Plunges in Q3 2025

Airtel's Net Profit Plunges in Q3 2025

Rediff.com5 Feb 2026

Bharti Airtel reported a significant drop in consolidated net profit for the third quarter ended December 2025, citing increased network operating costs and statutory fees.

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

Rediff.com1 Mar 2026

Leading automakers in India, including Maruti Suzuki, Tata Motors, Mahindra & Mahindra, and Hyundai, reported increased vehicle dispatches to dealers in February, driven by sustained domestic demand.

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

Rediff.com1 Mar 2026

Leading automakers in India, including Maruti Suzuki, Tata Motors, Mahindra & Mahindra, and Hyundai, reported increased vehicle dispatches to dealers in February, driven by sustained domestic demand.

IndiGo restores 2,200 flights; CEO says 'worst is behind us'

IndiGo restores 2,200 flights; CEO says 'worst is behind us'

Rediff.com18 Dec 2025

IndiGo's CEO, Pieter Elbers, announced that the airline has stabilized operations after recent disruptions, focusing on resilience, root-cause analysis, and rebuilding. The airline had to cancel hundreds of flights due to planning issues linked to new pilot duty rules, crew shortages, winter weather and operational bottlenecks.

Tata Group, TCS Join Forces with OpenAI to Develop AI Infrastructure in India

Tata Group, TCS Join Forces with OpenAI to Develop AI Infrastructure in India

Rediff.com19 Feb 2026

The Tata Group and TCS have announced a multi-dimensional partnership with OpenAI to build AI infrastructure, offer joint solutions, and train Indian youth, aiming to position India as a global AI hub.

Amit Shah launches India's first co-operative ride app Bharat Taxi

Amit Shah launches India's first co-operative ride app Bharat Taxi

Rediff.com5 Feb 2026

Addressing an event after launching the service, Shah said the rival ride-hailing platforms have reduced commission and are offering many other incentives, including free rides to customers, seeing the success of Bharat Taxi during the pilot operation.

Highlights of Union Budget 2026-27

Highlights of Union Budget 2026-27

Rediff.com1 Feb 2026

Highlights of Union Budget 2026-27

Nokia fined for poor customer service

Nokia fined for poor customer service

Rediff.com9 Jun 2011

The District Consumer Redressal Forum (DCRF) here has imposed a fine of Rs 4,000 on a cellphone company for providing poor customer services after sales.

'LIC sets sights on sustained 60% plus market share'

'LIC sets sights on sustained 60% plus market share'

Rediff.com26 Feb 2026

'LIC will reduce but not fully exit its stake in IDBI Bank, which remains an important bancassurance partner,' says LIC of India' MD and CEO R Doraiswamy.

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Rediff.com2 Mar 2026

Sebi Chairman Tuhin Kanta Pandey announced intensified surveillance and technology-driven enforcement to combat pre-investment scams targeting retail investors, who are increasingly being lured by fake trading apps and promises of high returns.

Why ICE Still Rules India's Car Market

Why ICE Still Rules India's Car Market

Rediff.com27 Feb 2026

Indian car buyers care more about affordability than technology, keeping ICE vehicles dominant while hybrids emerge as the preferred transition option and EVs struggle in the mass market.

Budget 2026's tax proposals weave a strategic vision

Budget 2026's tax proposals weave a strategic vision

Rediff.com4 Feb 2026

The proposals outlined in Budget 2026-27 represent a carefully crafted, multi-year strategy designed to strengthen India's big bets on the path to Viksit Bharat 2047, says Sameer Gupta.

'We have been building AI before it became mainstream'

'We have been building AI before it became mainstream'

Rediff.com20 Feb 2026

'Today, we are at a stage where we have launched a voice-to-voice model that supports 14 Indian languages.'

Iran War Exposes Washington's Strategic Chaos

Iran War Exposes Washington's Strategic Chaos

Rediff.com12 Mar 2026

What we are watching is something different: A fog manufactured and maintained by the people who started the war, so that the question of why it was started never has to be answered, observes Prem Panicker in his must read blog on the war in the Middle East.

Headhunting for Customer Service Professionals

Headhunting for Customer Service Professionals

Rediff.com10 Nov 2004

The positions are based in Mumbai.

Jeep places India at centre of Asia-Pacific strategy

Jeep places India at centre of Asia-Pacific strategy

Rediff.com2 Feb 2026

Jeep outlines a renewed regional roadmap with higher localisation, export expansion and focus on products and ownership experience amid intense competition in India's SUV market.

Skoda Eyes Cleaner Fuel Options as Kylaq Drives New Buyers

Skoda Eyes Cleaner Fuel Options as Kylaq Drives New Buyers

Rediff.com23 Feb 2026

Skoda India is focusing on cleaner fuel options, including CNG and EVs, while compact SUV Kylaq drives volumes, expands first-time buyers and strengthens the brand in India's competitive market

'Banks not investing in right technology'

'Banks not investing in right technology'

Rediff.com10 Feb 2026

'There is a challenge in repositioning yourself, maybe reinventing yourself.'

Sabarimala women's entry issue returns ahead of SC hearing

Sabarimala women's entry issue returns ahead of SC hearing

Rediff.com15 Feb 2026

The Sabarimala temple women's entry issue has resurfaced in Kerala, leading to a political debate between the ruling CPI(M) and the opposition Congress, as the Supreme Court is scheduled to consider review petitions related to its 2018 verdict.

Why Rental Family Is A Feel Good Watch

Why Rental Family Is A Feel Good Watch

Rediff.com26 Feb 2026

Rental Family explores a simple question: If you pretend to care for long enough, when does it start to feel real? Mayur Sanap gives us a closer look.

Bajaj Finserv completes Allianz's stake buyout in its insurance arms

Bajaj Finserv completes Allianz's stake buyout in its insurance arms

Rediff.com9 Jan 2026

Bajaj Finserv on Thursday said it has completed the acquisition of Allianz SE's stake in Bajaj General Insurance and Bajaj Life Insurance, worth Rs 12,190 crore and Rs 9,200 crore, respectively. Bajaj Finserv, along with Bajaj Holdings & Investment and Jamnalal Sons, acquired the foreign insurer's 23 per cent stake in the businesses, marking the largest transaction in the Indian insurance sector.

Is customer service your forte?

Is customer service your forte?

Rediff.com31 Oct 2006

: ICICI OneSource is recruiting Customer Service Associates and Collectors for UK and US processess.

Carmakers Go Deep In Bid To Expand Beyond Metros

Carmakers Go Deep In Bid To Expand Beyond Metros

Rediff.com12 Jan 2026

Network scale seen as central to tapping smaller markets.

Maharashtra's Saundala village declares itself 'caste-free'

Maharashtra's Saundala village declares itself 'caste-free'

Rediff.com12 Feb 2026

Saundala village in Maharashtra's Ahilyanagar district has passed a resolution declaring itself 'caste-free' to eliminate discrimination and promote equality.

These carmakers are the best in customer service

These carmakers are the best in customer service

Rediff.com30 Oct 2015

Maruti Suzuki has topped the after-sales customer service satisfaction.

Strikes Shake India's Gig Economy

Strikes Shake India's Gig Economy

Rediff.com21 Feb 2026

Two of the three strikes are related to the gig economy, a centrepiece of the new labour Codes.

Why India's Local-First AI Strategy Could Be A Winner

Why India's Local-First AI Strategy Could Be A Winner

Rediff.com26 Feb 2026

Country's startups are carving a unique path by prioritising local, application-led innovation over the global pursuit of scale.

A long-game Budget

A long-game Budget

Rediff.com2 Feb 2026

The Union Budget for 2026-27, presented by Finance Minister (FM) Nirmala Sitharaman on Sunday, which was a first, had an excellent domestic macro backdrop. According to the first advance estimates, gross domestic product (GDP) in constant prices is projected to grow 7.4 per cent in the current financial year, against 6.5 per cent in 2024-25.